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FREQUENTLY ASKED
Filter Maintenance
There are a few things to think about regarding filter maintenance. If you have a domestic pool with a sand filter, you will need to change the sand every 5 to 10 years, depending on how the filter has been maintained. If you have purchased a property and don't know how often the filter has been back washed, we recommend doing a sand change.

 
If the filter is not functioning at peak efficiency, you will waste money on chemicals. Great for any pool shop, but not the way we want you to spend your money.

 
Commercial filters require a sand change every 2 to 3 years. In terms of cartridge filters, they should be replaced every 5 years in a domestic system, and every 12 months in a commercial system.

 

Pool Lighting
With older pool lights, there are parts to repair them. In cases where parts are unavailable, we can offer you a quote for a new lighting setup. If pool lighting does not interest you, there are also other alternatives.

 
There are options to install pool lights without having cords going through the walls from when the pool was built.

 

Pool Surface Maintenance
If you require a resurfacing of your pebble pool, a re-do of your tiles or a re-lining of your vinyl, ask us for the best people in the business.

 
After many years in the industry, we have witnessed the best of the best, and the worst or the worst.

 

 

 

Pool Cleaners Not Working
A pool cleaner that does not move can have a variety of issues.

 
A dislocated vac plate, a broken diaphragm, hammer getting stuck, pin holes in the vac hose or a speed valve not adjusted to the correct suction levels.

 
Give us a call if you need help with any of these problems.

 

Constant Algae Problems
This is a very common question that keeps coming up. A lot of people treat their algae or green pools with high doses of chlorine, with little or no effect.

 
The most common reason for this problem, is the Ph levels have not been adjusted first. Chlorine is Ph dependant, so make sure you always get your Ph low before adding high doses of chlorine.

 
Another reason for reoccurring algae problems, is that there are many types. Some algae require a very unique treatment. So you need to know what type of algae you are dealing with.

 
And last but not least, is animals in the pool. If you let your dog swim in your pool, it is equivalent to having twenty people in your pool.

 
A chlorinator will have no chance at keeping up the chlorine level in that pool, and algae will build up. This is also the case for friendly neighbourhood ducks visiting your pool.